Privacy Policy

Last Updated: December 28, 2024

1. Data Controller

The controller of your personal data is:

2. Purpose and Legal Basis for Processing

We process your personal data for the following purposes:

• Waitlist Management: To manage early access signups and notify you about hinteq product launch (Legal basis: Art. 6(1)(a) GDPR - your consent).
• Product Updates: To send you information about product development and updates (Legal basis: Art. 6(1)(a) GDPR - your consent).
• Website Analytics: To analyze website traffic and improve user experience (Legal basis: Art. 6(1)(f) GDPR - legitimate interest in improving our services).

3. Categories of Personal Data

We collect and process the following categories of personal data:

• Contact Information: Email address, company name (optional), team size (optional).
• Technical Data: IP address, browser type, device information, pages visited, time spent on site.
• Behavioral Data: Interaction with website elements, scroll depth, form interactions.

4. Data Recipients

Your personal data may be shared with the following categories of recipients:

• Hosting Provider: Vercel Inc. (USA) - website hosting and data storage.
• Analytics Provider: Google LLC (USA) - Google Analytics 4 for website analytics.
• Email Service Provider: [Email provider name] - for sending product updates and communications.

5. International Data Transfers

Some of our service providers are located outside the European Economic Area (EEA), particularly in the United States. Data transfers to these countries are secured through:

• Standard Contractual Clauses (SCCs) approved by the European Commission, or
• EU-US Data Privacy Framework (where applicable), or
• Other appropriate safeguards in accordance with Art. 46 GDPR.

6. Data Retention Period

We will store your personal data:

• Waitlist data: Until you withdraw your consent or for 3 years from the last contact, whichever comes first.
• Analytics data: For 14 months (Google Analytics standard retention period).

7. Your Rights under GDPR

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Right of access (Art. 15 GDPR): You can request confirmation of whether we process your data and obtain a copy.
• Right to rectification (Art. 16 GDPR): You can request correction of inaccurate personal data.
• Right to erasure (Art. 17 GDPR): You can request deletion of your personal data ("right to be forgotten").
• Right to restriction (Art. 18 GDPR): You can request limitation of processing in certain circumstances.
• Right to data portability (Art. 20 GDPR): You can receive your data in a structured, machine-readable format.
• Right to object (Art. 21 GDPR): You can object to processing based on legitimate interests.
• Right to withdraw consent (Art. 7(3) GDPR): You can withdraw your consent at any time without affecting the lawfulness of processing before withdrawal.

To exercise any of these rights, please contact us at hello@hinteq.com. We will respond to your request within one month.

8. Right to Lodge a Complaint

If you believe that the processing of your personal data violates GDPR, you have the right to lodge a complaint with a supervisory authority:

9. Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

• SSL/TLS encryption (HTTPS) for data transmission
• Secure hosting infrastructure with regular security updates
• Access controls and authentication measures
• Regular security assessments

However, please note that no method of transmission over the Internet is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.

10. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies. Before any non-essential cookies are stored on your device, we will request your consent through a cookie consent banner.

We use the following types of cookies:

• Strictly Necessary Cookies: Required for the website to function properly (no consent required).
• Analytics Cookies: Google Analytics 4 - to understand how visitors interact with our website (consent required).
• Marketing Cookies: For tracking conversions from advertising campaigns (consent required, if applicable).

You can manage your cookie preferences at any time through your browser settings or by using our cookie consent tool. For more information, see our Cookie Policy section below.

11. Automated Decision-Making

We do not use automated decision-making or profiling in a way that produces legal effects or similarly significantly affects you.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page with a new "Last Updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or our data processing practices, please contact us at:

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Cookie Policy

What are cookies?

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience and allow us to analyze how our website is used.

Types of cookies we use:

Managing cookies:

You can control and manage cookies in several ways:

• Cookie consent banner: You can accept or reject non-essential cookies through our consent banner.
• Browser settings: Most browsers allow you to refuse cookies or delete cookies that have already been set.
• Google Analytics opt-out: You can install the Google Analytics Opt-out Browser Add-on.

Please note that disabling cookies may affect the functionality of our website.